<!-- Alternate content for non-supporting browsers --> <p><strong>Dow Chemicals Safety Induction Kiosk</strong></p> <p>Background. At Dow Chemicals Australia, Altona plant, all site visitors are required to go through a safety induction process prior to entering the site. This was basically a viewing of a 10 minute safety video on an old VHS player. Needless to say, visitors would often skip through the video at worse, or at best would not retain or understand much of the information conveyed in the video.</p> <p>Dow was looking for a newer way to deliver the induction with high visibility and effective communications whilst ensuring a much higher level of information retention. After all, safety of the visitor and the site were of paramount importance to Dow.</p> <p>Of secondary importance was the potential insurance issues of allowing site visitors to enter without some level of standardised safety understanding. Dow needed a solution that was:</p> <ul> <li>cost effective to implement yet exciting in communicating their messages;</li> <li>reliable and stable as many users per day are required to utilise the system (24x7);</li> <li>fully logged and audited for all visitor information including their induction performance;</li> <li>quick and effective in conveying induction results to security without the need for human supervision;</li> <li>expandable for future upgrades and features.</li> </ul> <img src="images/dow_safety_kiosk1.png" alt="WREN/WRAMP Architecture Diagram" width="200" height="474" /> <p><strong>Solution</strong></p> <p>A touchscreen kiosk was built to house the PC delivering a full screen MPEG video to directly replace the VHS video. At the end of the video, visitors are requested to input their details and then 10 random questions are prompted to test their understanding of the contents and hence the Dow Safety procedures.</p> <p>WRAMP collects and stores the data as an insurance log and also transmits the visitor’s performance to a PDA on the internal WIFI network. As well as WPA encryption, WRAMP’s 2048 bit digital certificate fully protects the tranmitted data. The security guard is then able to view the results instantly and allow or disallow the visitor based on what the PDA displays. They can rest easy knowing WRAMP has fully validated the visitor and their performance already.</p> <p><strong>Benefits</strong></p> <p>Dow was very impressed with the delivery and performance of the system. WRAMP was able to meet every requirement Dow have put forth. From video display and touchscreen, to questionaire and video prompting to real-time results and database logging og visitor performance WRAMP has handled these issues with ease and reliability in a security-sensitive manner. The time and costs savings and potential insurance liability savings have pushed the boundaries of interactive kiosks and ultimately, delivered quantifiable results to Dow.</p>
Dow Safety Kiosk
Bimanusa Rajawali
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